At this time embroidery is NOT my full time job, I work M-F 8-5 outside the home. I sew at nights and on the weekends. Orders will be processed in the order received which means turnaround time can be a few weeks. If you need your items before the original turn around date provided, a RUSH FEE will apply of $5 PER ITEM. Due to the custom nature of my products, all sales are final. If you love your product please take the time to leave a review, it may earn you FREE stuff! I try to provide the best product possible in a timely manner at a GREAT price. TO ORDER: email firstname.lastname@example.org.